Feedback - just 2 minutes of your time, please?

As part of BuySilverMalaysia's commitment to excellence, we invite you to share your experience about your interaction with us.

We place great value on your time, so this survey should take less than 5 minutes to complete. Survey answers may be tied back to respondents.

We appreciate your participation and look forward to hearing from you.

KH Lau
Founder & CEO

Existing customer?


Existing member?

Login and submit your feedback. Store credits will be awarded for solid feedback, be it a compliment or something that will help us to improve!

Website Not applicable Poor OK Good

Is the information easily available for you?

Is the site easy to use and navigate?

Is the site loading fast enough especially the images?

What do you think about our security implementations?

Product & Service Not applicable Poor OK Good

Is our product range attractive?

If you ever contacted us, are we helpful enough?

If you ever ordered from us, does it reach you promptly?

Are you happy with our product packaging?

Anything that you would like summarize from your experience from our website, service and product?

If you have any ideas or unpleasant experience, kindly let us know so that we can improve to serve you better!